How To Encrypt Online & Email Counselling Sessions


Encrypting Your Email

We will always contact you via a mail server which uses encryption. This eliminates the possibility of mail intended for you being intercepted or hacked. We strongly advise you to use encryption when you write to us, especially if you intend conducting counselling via email.

There are a variety of free encrypted email services available. Two of the most popular include:

  • Safe-Mail – encrypted, customizable, mail can be sent directly to your email client (e.g Outlook, Thunderbird, Windows Live, Gmail), or notifications forwarded.  Can send encrypted mail using your regular email address headings. Login via your web browser is required a minimum of once per month.
  • Hushmail – encrypted, notifications of new mail forward to you. Can send encrypted mail using your regular email address headings. Integration with your email client is only available in the premium “Desktop” version. Login via your web browser is required a minimum of once every 3 weeks.

Encrypting Your Live Sessions

Without encryption, your live webcam, audio or IM sessions on MSN/Windows Messenger, Yahoo, AIM or Google can be intercepted by any third party.  We always use encryption to ensure that our sessions with you are protected, but unless you also use encryption, anything you say or write is potentially available to others.

You can use the free application, SimpLite to prevent this happening. Different versions are available for each of the different messaging platforms. If your preferred platform is Skype, you need do nothing further, as this is already encrypted.

Due Diligence

It is important to remember that security systems such as encryption are only effective against hacking and misdirection. If you use a public computer without logging out, or save your passwords on your computer, you risk your information being seen.